Privacy Policy

Last updated: June 13, 2026

Who we are

Guardian IT Solutions provides managed IT support, business technology support, device support, and related services for Calgary-area businesses. Our website is guardianitsolutions.ca.

Information we collect

When you contact us, book a Business Tech Check, use the website chat, call or text us, or submit a form, we may collect information such as your name, business name, role or title, email address, phone number, appointment details, technology concerns, device information, chat messages, call records, voicemail messages, and other details you choose to provide.

How we use information

We use this information to respond to your request, schedule and manage appointments, provide support, follow up with you, send appointment reminders, keep service notes, improve our services, and communicate with you about Guardian IT Solutions.

Tools and service providers

We may use third-party tools to operate our website and communication systems, including website hosting, forms, booking calendars, customer relationship management, phone, SMS, email, and chat tools. These providers may process information on our behalf so we can deliver our services.

Email, SMS, phone, and chat

If you provide your phone number or email address, we may contact you about your request, appointment, service, or support issue. Marketing messages, if used, will be sent only where appropriate consent has been provided. You can ask us to stop sending non-essential communications at any time.

How we protect information

We use reasonable safeguards to protect the information we collect. No website, email system, phone system, or online platform can be guaranteed completely secure, but we take privacy and security seriously and limit access where practical.

How long we keep information

We keep information only as long as reasonably needed for business, service, legal, accounting, security, and customer support purposes.

Your choices

You may contact us to ask what information we have about you, request a correction, ask us to delete information where appropriate, or update your communication preferences.

Contact us

For privacy questions or requests, contact Guardian IT Solutions:

Email: info@guardianitsolutions.ca
Phone/Text: (587) 875-3999

This privacy policy is intended as a practical starting point for Guardian IT Solutions and may be updated as the business, website, tools, or services change.